Last updated: 12th May 2025
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website or services operated by AutomationNow.io ("us", "we", "our"). By accessing or using our services, you acknowledge and agree that you have read, understood, and agree to be bound by these Terms.
By accessing or using our website and services, you expressly acknowledge and agree to be bound by these Terms without modification. If you disagree with any part of these Terms, you are prohibited from accessing our services and must immediately cease all use of our platform.
AutomationNow.io provides business process automation services utilizing existing AI tools and technologies. Our services include, but are not limited to:
- Implementation of automated workflows
- Process optimization using AI tools
- Integration of automation technologies
- Business process improvement using existing AI solutions
The specific scope, features, and deliverables of services shall be exclusively defined in a separate service agreement or statement of work. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3.1 Advance Payment
All services require full advance payment unless explicitly agreed otherwise in writing. Work shall commence only after receipt of full payment. Any delays in payment will result in corresponding delays in service delivery, without any liability on our part.
3.2 Pricing
All prices are exclusive of applicable taxes, which will be charged additionally where required by law. We reserve the right to change our pricing at any time. Price changes will not affect services that have already been paid for.
3.3 No Refunds
All payments are non-refundable unless explicitly stated otherwise in writing. In case of service termination for any reason, including but not limited to breach of these Terms, no refunds shall be issued for payments already made.
4.1 Provision of Information
You agree to provide all necessary information, access credentials, and data promptly and completely as required for the implementation of the automation services. Any delay in providing required information will result in corresponding delays in service delivery, without affecting your payment obligations.
4.2 Accuracy of Information
You warrant that all information provided to us is accurate, complete, and not misleading. We shall not be responsible for verifying the accuracy of information provided by you. You bear sole responsibility for any consequences arising from inaccurate, incomplete, or misleading information.
4.3 Compliance with Laws
You are solely responsible for ensuring that your use of our automation services complies with all applicable laws and regulations, including but not limited to data protection laws, industry regulations, and intellectual property rights.
5.1 Our Intellectual Property
All rights, title, and interest in and to our services, methodologies, know-how, processes, and technologies used to provide the services remain the exclusive property of AutomationNow.io. Nothing in these Terms shall be construed as transferring any ownership rights to you.
5.2 Limited License
Upon full payment, you are granted a non-exclusive, non-transferable, revocable license to use the implemented automation processes solely for your internal business purposes. This license does not include the right to modify, reverse engineer, distribute, or create derivative works based on our services.
5.3 Feedback and Improvements
Any feedback, suggestions, or improvements related to our services that you provide shall automatically become our exclusive property without any compensation to you. We may use, implement, and commercialize such feedback in any manner without restriction or obligation to you.
5.4 Similar Solutions
We expressly reserve the right to develop and implement similar automation solutions for other clients. While we will not disclose your confidential information, we may use similar approaches, methodologies, and general know-how developed during our engagement with you.
6.1 Service Implementation
We implement and optimize business processes using existing automation tools and AI-based solutions. We do not develop custom AI systems but integrate and configure existing technologies to improve your business processes.
6.2 No Guaranteed Outcomes
While we strive to deliver high-quality automation services, we do not guarantee any specific business outcomes, financial results, or performance improvements. Automation results may vary based on numerous factors, including but not limited to the quality of information provided, changes in business processes, and third-party system limitations.
6.3 Third-Party Services and Tools
Our automation solutions may incorporate third-party services, tools, or platforms. We are not responsible for any limitations, disruptions, changes, or discontinuation of such third-party services. Your use of these third-party services is subject to their respective terms of service.
6.4 Maintenance and Support
Unless explicitly agreed in writing, our services do not include ongoing maintenance, updates, or support for the implemented automation processes. Separate agreements and fees apply for such services.
7.1 Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
7.2 Exclusion of Certain Damages
IN NO EVENT SHALL AUTOMATIONNOW.IO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE OUR SERVICES.
7.3 Cap on Liability
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS OR RELATED TO OUR SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
7.4 Business Decisions
You acknowledge that you are solely responsible for all business decisions made based on the automated processes implemented by us. We provide tools for automation but do not assume any responsibility for business outcomes or decisions made using these tools.
8.1 Term
These Terms shall remain in full force and effect while you use our services or until terminated in accordance with these Terms.
8.2 Termination by Us
We may terminate your access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach any provision of these Terms. Upon termination, your right to use the services will immediately cease.
8.3 Termination by You
You may terminate these Terms by discontinuing the use of our services and providing written notice to us. Termination by you shall not relieve you of any payment obligations that accrued prior to the effective date of termination.
8.4 Effect of Termination
Upon termination of these Terms for any reason: (a) all licenses granted to you will terminate immediately; (b) you must cease all use of our services; (c) any outstanding payments will become immediately due; and (d) no refunds will be provided for any payments already made.
During the course of our engagement, each party may disclose confidential information to the other. Both parties agree to maintain the confidentiality of such information and not to disclose it to third parties without prior written consent. This obligation survives the termination of these Terms. Notwithstanding the foregoing, we may disclose that you are our client and describe the general nature of the services provided to you for marketing and promotional purposes.
You agree to indemnify, defend, and hold harmless AutomationNow.io, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms, your use of our services, or your violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be exclusively referred to and finally resolved by the courts of Tuttlingen, Germany. You hereby irrevocably waive any objection to the jurisdiction of such courts.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without prior notice. The most current version will be posted on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to check these Terms periodically for changes.
13.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, whether electronic, oral, or written.
13.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
13.3 No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of AutomationNow.io.
13.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
If you have any questions about these Terms, please contact us at:
- Email: [email protected]
- Address: AutomationNow.io, André Deiß, Leutenbergstraße 19, 78532 Tuttlingen, Germany